Snail Mail	1741 Dallas Ave, Charlotte, NC 28205-7903
Call Toll Free	1- 866-346-2883 (Switchboard answering 24 hours)
Fax	775-245-9615
Email	contact@ledtheway.com

All Message replies attempted within 24 hours. I cannot return calls to incomplete, inaccurate, or out of service numbers, or e-mail addresses. E-mail replies will be made initially, and by phone if subsequently necessary. Please state best time to call. Calls will not be returned after 10:00 PM EST. Will not return calls outside United States district calling areas, those replies will be by e-mail only.

Customer satisfaction is a #1 priority. I will assist you in any way possible. However, I am a single person owned and run entity. It is impossible to man the phones 24 hours / 7 days. The above numbers are to give you a means to contact me anytime. Every attempt will be made to contact you in the timeliest manner possible. So please leave me a message - your call / fax / email will be responded to!

**NOTICE TO VENDORS, IMPORTERS & EXPORTERS:

While I appreciate being contacted in regards to new, innovative LED products, I don't appreciate the innundation of large, unrequested email files rammed in to my inbox.  If you have new product information, you may email me and request if I'm interested.  If I am interested, I will reply.

 Please understand it is my perogative to only sell quality SSL products on this site.  If your product is is required to be UL listed, and is not, don't bother contacting me.  If you state that it is, you must provide the UL file listing number (or other nationally recognized third party testing authority) that represents that product, as well as to what company that file is registered under.  I will  verify.  A CE listing is not a UL equivalent.

I will only consider products that are IESNA LM79-2008 tested, Energy Star compliant, and that have been processed through the DOE's Lighting Facts labelling program, and have a legitimate label for that product. Please forward the documentation if requested.  If certification is still in process, but incomplete, please advise.  I may request the data sheets, however I will not attempt to sell or place any product on this site that is not compliant. I am a pledged Lighting Facts Partner.